Privacy & Cookies | Ethoshr Consulting

The website www.ethoshrconsulting.co.uk is a service provided by EthosHR Consulting LTD ('we', 'us', or 'our'). As the controller of personal data collected via our website, we are legally accountable for how and why it is used.

We place a high value on your privacy. This privacy policy is crucial as it contains significant information on our identity and how and why we gather, store, use, and share any information related to you (your personal data) in connection with your use of our website. It also clarifies your rights concerning your personal data and how to reach us or a relevant regulator if you have a complaint.

We collect, use, and are responsible for certain personal data about you. When we do so, we are subject to the UK General Data Protection Regulation (UK GDPR). We may also be subject to the EU General Data Protection Regulation (EU GDPR) concerning goods and services we offer to individuals and our broader operations in the European Economic Area (EEA).

Links to Third-Party Sites Our website may contain links to other websites owned and operated by trusted third parties. These third-party websites may also collect information about you in accordance with their own separate privacy policies. For privacy information relating to these third-party websites, please consult their privacy policies as appropriate.

Personal Data We Collect About You

The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:

Your name, address, and contact information, including email address and telephone number, and company details, job title, profession
Your billing information, transaction and payment card or other payment method information
Bank account and payment details
Details of any information, feedback or other matters you give to us by phone, email, post or via social media
Information about the services we provide to you
IP address, web browser type and version, operating system, and your activity on our Website

You must provide this personal data to use our website and the services on it unless we tell you that you have a choice.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

How Your Personal Data is Collected:

Directly, when you enter or send us information, such as when you contact us (including via email), and
Indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in the section on ‘Cookies’ below

How We Use Your Personal Data

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

Where you have given consent
To comply with our legal and regulatory obligations
For the performance of a contract with you or to take steps at your request before entering into a contract, or
For our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Marketing

We will use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.

We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

Contacting us on alfiob@ethoshrconsulting.co.uk; or
Using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never share it with other organisations outside the group for marketing purposes.

For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below

Who We Share Your Personal Data With?

We routinely share personal data with:

Third parties we use to help deliver our services to you, e.g., payment service providers, subcontractors or software providers;
Other third parties we use to help us run our business, e.g., marketing agencies, website hosts and website analytics providers
Our group companies.

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

We or the third parties mentioned above occasionally also share personal data with:

Our and their external auditors, e.g., in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations
Our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
Law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
Other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations

How Long Your Personal Data Will Be Kept

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.

In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Transferring Your Personal Data Out of the UK

The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases, we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device) when you use our website.

We use cookies on our website. For further information on cookies please see our Cookie Policy below.

Your Rights

You generally have the following rights, which you can usually exercise free of charge:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent,we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes to This Privacy Policy This privacy policy was last updated on 29/06/2023.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

How to Contact Us

Please contact us by email or telephone if you have any questions about this privacy policy or the information we hold about you.

Our contact details are shown at the end of this policy.

Do You Need Extra Help?

If you would like this policy in another format (for example: audio, large print, braille), please contact us (see 'How to contact us' above).

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Our website

This cookie policy only relates to your use of our website.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Consent to Use Cookies and Changing Settings

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the cookie settings button at the bottom of any page on our site. It may be necessary to refresh the page for the updated settings to take effect.

Our Use of Cookies We use cookies on this website to:

make your online experience more efficient and enjoyable
recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time)
obtain information about your preferences and use of our site
carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests
target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests, and
make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-Party Cookies We work with third-party suppliers who may also set cookies on our website. These third-party suppliers are responsible for the cookies they set on our site. If you want further information, please go to the website for the relevant third party.

Description of Cookies

The list below provides more information about the cookies we use and why:

Session cookies: These are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page. They do not collect any personal data from your computer.
Persistent cookies: A persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Third-party cookies: These are cookies set by other websites. For example, if you use a third-party online service to send us information (like Google), the third party's website may use a cookie. We have no control over third-party cookies.

Google Analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Consent

If you accept our use of cookies, you are consenting to our use of cookies as set out in this policy. If you do not accept our use of cookies, you should either (a) immediately stop using our services, or (b) use the settings described above to reject cookies. To withdraw your consent, you will need to delete your cookies using your internet browser settings.

Changes to this Cookie Policy

We may update this policy from time to time. If we make significant changes, we will let you know but please regularly check this policy to ensure you are aware of the most updated version.

This Cookie Policy was last updated on 29th June 2023.

How to Contact Us

Please contact us if you have any questions about this cookie policy or the information we hold about you. If you wish to contact us, please send an email to alfiob@ethoshrconsulting.co.uk, or call us at 07957282825.